法的事項
プライバシーポリシー
Stenvak は B2B 問い合わせへの返信目的でのみ情報を収集します。第三者へのマーケティング販売や転売は行いません。
当社について
This website is operated by the authorized international distributor of Taishi® Rock Wool from Shandong Taishi Group. Contact: [email protected].
収集する情報
Form submissions collect: full name, company, country, work email, phone (optional), product interest, and project details. When you submit a form, we also automatically record technical metadata, including your IP address, approximate location, and network provider, to prevent spam and qualify business inquiries. We use cookieless, aggregate analytics (Cloudflare Web Analytics) to understand site usage; no advertising cookies are set.
情報の利用目的
We use form information only to reply to your inquiry within 24 business hours, prepare quotations and sample shipments, arrange logistics, and follow up on active orders. Analytics data improves site performance and content relevance.
データの共有
We do not sell, rent, or trade your personal information. Form submissions are handled on our own infrastructure (Cloudflare) and stored in Lark (Feishu); transactional confirmation emails are sent via Resend. We share information with Shandong Taishi Group only when production or shipping confirmation requires it, never for marketing.
Cookie と追跡
We do not set analytics or advertising cookies. Traffic measurement uses Cloudflare Web Analytics, a cookieless beacon that collects only aggregate, anonymized page-view data, plus a first-party event counter running on our own infrastructure that stores no personal identifiers. The only cookies you may encounter are essential ones set by the Cloudflare Turnstile anti-spam check on our forms. We do not use third-party retargeting or behavioural advertising networks. You may block cookies in your browser; the site remains functional.
お客様の権利
You may request access, correction, or deletion of your personal information at any time. Email [email protected] with subject "Privacy Request". We respond within 30 calendar days.
データ保持期間
We retain inquiry information for 24 months after the last contact, then archive or delete it. Quotation and order records are retained for 7 years per Chinese commercial law.
国際的なデータ移転
Stenvak operates from China. Form submissions are received through Cloudflare and stored in Lark (Feishu); confirmation emails are sent via Resend (United States); aggregate analytics are processed by Cloudflare. If you submit information from the European Economic Area or United Kingdom, your data is transferred under the service providers' standard contractual clauses.
子どものプライバシー
This is a B2B website. We do not knowingly collect information from anyone under 18.
本ポリシーの変更
We update this policy when our practices change. The "Last updated" date at the top reflects the current version. Material changes are flagged at the top of the page for 30 days.
お問い合わせ
Questions about this policy: [email protected].